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Our extensive range of services encompasses Outsourcing Services, Hardware, Software, and Support/Maintenance Services, catering to both SMEs and MNCs. With our professional team at the helm, we are dedicated to personalizing the IT experience for your organization. We delve deep into understanding the issues your business is facing and craft solutions specifically tailored to address them effectively.
At PCS, our mission is twofold: to maximize your realized return on investment while minimizing any disruptions to your business operations. We prioritize proactive support and ongoing assistance, ensuring that your IT infrastructure remains optimized and aligned with your business objectives. Moreover, innovation lies at the core of our approach. We are constantly evolving and adopting innovative strategies to solve your IT challenges and meet the ever-changing needs of your business environment.
When you engage PCS, you can trust that your IT operations are in capable hands. Our Egyptian-based team is dedicated to personalizing the IT experience for each client, providing dedicated support and guidance every step of the way. Whether you require supplemental IT resources or a fully outsourced IT department, PCS is here to tailor our approach to meet your specific needs.
Our Service Desk functions extend beyond incident logging; they are meticulously designed to integrate people and standards for speedy and satisfactory incident resolution, enhancing end-user productivity. From helpdesk support to IT project management, PCS offers a comprehensive range of outsourcing services tailored to your organization’s requirements.
Managed Services at PCS are defined by our commitment to delivering outcomes measured by Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Our Managed IT Services are designed to maximize your IT ROI, providing quick troubleshooting through our certified Help Desk and outsourcing technical engineers for project-based support.
Whether you require technology consulting, IT outsourcing, or IT support services, PCS is your trusted partner for high-quality hardware, software, and outsourcing solutions. Contact us today to discover how PCS can help your organization thrive in today’s dynamic business environment.
